Business – Technology Alignment

In an ideal world the organisational strategy will have been well articulated and developed cognisant of technology capabilities and developments. Once established the strategy is then used as the basis for the technology strategy which delivers implemented capabilities. Under these conditions the common challenges relate to the timeframes in which adjustments are realised.

A common scenario is that the organisational strategy and technology strategies are developed somewhat independently. This leads to issues with alignment and timing of capabilities.

We provide assistance in processes relating to organisational strategy development, technology strategy planning, capabilities reviews, business case development, program of work planning and strategy realisation. Our recommendations incorporate organisational change and training impacts. The overall goal is to ensure that the outcomes are realistic given the current situation and organisational climate.

Business Process Mapping

A critical factor in establishing effective technology supported processes for an organisation is that of understanding the current and future processes. In many organisations the current process definition has been lost over time as it has become a mixture of manual and automated steps executed in several stages. In particular the conditions and exceptions are not accurately articulated.

To achieve effective new services the “to be” processes need to be well defined and agreed. Since the nature of technology solutions is that they take substantial effort to establish and minimum effort to execute, getting the right solution requires good planning and adaptability.

Business Aspect can provide the capabilities to understand, define and document the current and future processes in support of technology based service changes for an organisation. This includes the incorporation of aspects such as industry standards and incorporation of processes relating to external parties such as customers, suppliers and partners.

Applications, Packages and Integration

The provision of the services to support the business processes commences at the application level. Application services can be provided through packages, software as a service or bespoke systems development.

We can provide the capabilities to choose the most appropriate realisation approach, select the most effective solution, manage the integration and the associated implementation project.

Security, Identity and Access Management and Risk

Over time more of an organisations vital information and operational capability is being supported by the technology. The systems and processes are being extended and integrated with many external parties. This means that ensuring privacy and security is likely to be a significant concern that is closely related to management of the risks of system failure and malicious attack.

Processes to establish risk policy, identification and management of risk and the accurate identification and control of users are fundamental to the management of modern technology deployment. These processes may be extensions of legislative and regulatory requirements.

Meeting all of these challenges in a controlled and cost effective manner is a demonstrated capability within Business Aspect.

Infrastructure & Hosting

Operating technology services depends on having the appropriate infrastructure and associated procedures and personnel.

Generally this requires a suitable data centre (owned or hosted) and appropriate disaster recovery facilities in the case of serious failure of the production site.

Business Aspect is well skilled to provide the advice organisations require to achieve strategic outcomes.

Networking, Unified Communications and Telecommunications

Interconnecting all of the systems and users related to an organisation requires a diversity of communication capabilities that incorporates data and voice services delivered to a variety of locations both static and dynamic.

Business Aspect offers the skills and capabilities across the full spectrum of communications technology to plan and deliver cost effective strategic outcomes.