Business innovation underpinned by smart technology solutions has been a major enabler in the health and care sector, allowing better coordination of care and improving access to information using a range of devices from a variety of settings. However, introducing new operational norms into these environments can bring adoption challenges for users and can create new delivery and operations issues.
Effective adoption of solutions into the health and community care environment requires a pragmatic mix of clinical leadership, strategic guidance, technical expertise, and business transformation activities. Although many of these functions already exist in these organisations, engaging them effectively in the delivery of improved solutions sometimes requires a revised approach. Business Aspect has worked with health and care organisations across the country to assist in delivery of business transformation and effective adoption and embedding of solutions. This work has included a major role in the evolution of the national e-Health agenda, the delivery of major outcomes at the jurisdictional level, and the delivery of outcomes in the aged care sector