Queensland’s Transport and Main Roads enhances Major Application Portfolio management

Business Aspect delivers high quality current state portfolio assessment, future state architecture and blueprint plus roadmap and transition plan.

The Queensland Department of Transport and Main Roads (TMR) has the largest repository of personal information pertaining to Queenslanders in the state. Business Aspect was recently engaged by TMR to improve the overall management of its major application portfolio, particularly those associated with the business critical Transport Registration and Integrated Licensing System.

Business Aspect’s Mark Warry led the team throughout this successful process. Soon after the project completion, TMR commissioned a quality assurance session with Gartner regarding their view of the Application Portfolio Assessment. It is understood that Gartner’s evaluation was extremely positive suggesting the project was the best research document they had seen for this type of engagement in years, and highlighting the document as well written, researched and approached.

According to Graham Fraine, Deputy Director-General (Customer Services, Safety & Regulation) “This piece of work was vital to understanding the technical and business health of our portfolio. Mark and his team were very professional to work with and delivered a quality product.”

During the project, Business Aspect provided a Current State Application Portfolio Assessment, developed a Future State Architecture and Blueprint and delivered a Roadmap and Transition Plan. The Department’s objectives for its registration and licensing modernization program were to increase the agility and responsiveness of ICT to changing business needs, reduce total cost of ownership and reduce risk and reliance of legacy skills sets.

As TMR had established the program to advance business and ICT modernisation opportunities, Business Aspect was engaged to; validate the current and create a better understanding of the existing registration and licensing application portfolio, identify opportunities for application rationalisation through a conceptual future architecture and provide indicative costing’s, sequence and timing for future state and develop a high level roadmap based on findings and recommendations.

From the analysis and assessments made, the high level outcomes which TMR gained included, an improved understanding of its Registration and Licensing Application Portfolio and its inter-relationships, recommended modernisation roadmap, including options for each Registration and Licensing Application and an increased level of confidence of application and modernisation strategy, timeframes and indicative costs.

The project was highly rewarding for both the client and Business Aspect.

*Image courtesy of State of Queensland (Department of Transport and Main Roads)