Alicia Emery

An adaptable and forward-thinking Business Change Specialist with 15+ years’ experience of successfully driving organisation change. Alicia is a highly skilled communicator who is able to effectively communicate across both business and technology streams. Alicia brings deep experience in change management, project and program management and re-engineering of ICT Services and solutions for major public and private sector customers. 

In her consultancy role at Business Aspect, Alicia has designed and led several organisation wide change programs, including being responsible for developing and delivering strategy and roadmaps and introducing a ‘design thinking’ approach. Alicia holds formal qualifications in the development and administration of quality management systems and is experienced in all leading project management methodologies such as ITIL, Prince 2 methodologies and ISO Quality Management standards.


Alan McKerihan

Alan is an enthusiastic and passionate hands-on professional with 15 years senior management experience ranging from strategy development to solution delivery. A confident self-motivated person who enjoys challenges, identifying business opportunities, and delivering pragmatic solutions.

Alan is a skilled Business and IT Consultant with capabilities and successful achievements across a broad range of areas including Strategy Formulation, Enterprise Design and Architecture, IT Service Delivery and Process Engineering. He is often recognised for his project recovery skills and critical thinking, frequently assigned to stressed and/or complex projects, and key organisational and professional deliverables.

Alan demonstrates strong interpersonal skills and stakeholder management capability and delivers sound governance practices that engender broad stakeholder ownership and control of desired results.

Interview: 2 mins with Alan

Alan McKerihan

Brett Beattie

Brett has extensive experience in designing and developing data driven applications, as well as data warehousing, reporting and business intelligence solutions.

Brett has proven skills in information architecture across the client’s enterprise to specific applications – Brett has the ability to translate information models into physical data schemas and has extensive skills in data analysis and modelling.

Brett’s core strength lies in problem solving and creating simple solutions to complex technical and business problems. Since 1994, Brett has developed his experience in finding and providing solutions for business. His in-depth knowledge and understanding of the Microsoft operating systems, server applications, database tools and development tools provides a solid foundation for building working solutions to any problem.

Brett has developed strong relationships with both clients and colleagues, and has proven communication skills with an excellent ability to listen and understand issues.

Chris Hampson

Chris is a Senior Software Engineer who helps clients design, develop and manage solutions to meet their desired goals in improving efficiency and automation. He works with stake holders to realise and manage the requirements through optimal design and then the technical aspects of project implementation. Chris works with clients in a range of industries including mining, construction and banking, while also working with government in areas such as education, primary industries, natural resources, health and taxation. He has a wide range of experience with both internal line of business applications to commercial consumer facing retail solutions.

Chris has proven technical experience with but not limited to: .NET Framework, SharePoint, Azure, Windows Runtime (WinRT) and Microsoft XRM. He is also qualified in SCRUM and PRINCE2 project management methodologies. Chris has an impressive breadth of technical experience with Microsoft technologies and has a proven ability to successfully leverage this experience for the benefit of his clients.

Interview with Chris

David Zuill

David is a Senior Consultant with specialist skills in spatial information systems analysis and the alignment of business strategy with the delivery of integrated information systems.  He has developed particular expertise in the enterprise wide design and delivery of corporate spatial information infrastructures.

David has accrued over 15 years’ experience in the use of GIS for spatial analysis and solving complex business problems through implementing pragmatic, enterprise aware spatial projects.  He has held senior technical and managerial roles in both state and local government agencies and more recently has provided consulting services to a range of public and private sector clients.

His range of expertise includes research and spatial analysis, business requirements gathering and management, spatial infrastructure design and implementation, information architecture, programme and project management responsibilities and strategic planning.  He has developed considerable skills in instigating and managing strategic data and information management and integration projects across a range of information classes including structured and unstructured data-stores, documents, images, construction drawings, asset and spatial information.  He has expert skills in the planning, management, implementation and delivery of knowledge and information projects.

David Zuill

Deborah Ann Allan

Deborah is a senior consultant in Business Aspect’s strategic planning team. She leads complex transformational change programs that include engagement of the workforce at their core. Recent projects have focused on developing strong customer-led initiatives to uncover new sources of growth and renew the customer experience.

Deborah is a big picture thinker with a reputation for being able to re-imagine the customer experience from process re-engineering to services innovation. She is passionate about connecting ideas, people and opportunity to build a culture of innovation.  Her flexible style and practical attitude are appreciated by clients.

Deborah Ann Allan

Dorothée Hartmann

Dorothée is a Senior Consultant who brings to Business Aspect’s consulting team extensive experience in delivering complex consulting services to clients across many sectors with a focus on digital transformation, business process management, organisational effectiveness and change management.  She has over 15 years’ experience gained in major projects in the Australian Energy and Utilities, Natural Resources, and Government sectors as well as in the German Transport industry and Energy sector.

Dorothée’s strength lies in her ability to collaborate with, influence and advise stakeholders on all levels of the organisation, and being committed to service excellence. Dorothée combines solid business skills gained as a certified banking professional and consultant with an understanding of the people side of an organisation gained through assisting change management as a Certified Change Management Practitioner.

Gerard Raciti

Gerard is an experienced Software Analyst and Developer, with significant commercial experience in developing complex Server/Distributed Architectures/N-Tiers Applications, Web Applications and Mobile Applications.

His consulting experience extends across numerous industries and government sectors, in both the Australian and overseas markets. This broad market experience has allowed Gerard to develop a strong technical skill set that supports his ability to create simple yet robust solutions to complex business problems.

Gerard's key areas of expertise are in building software solutions employing the Microsoft development technology stack, including but not limited to Microsoft .NET 4.5, Windows Communication Foundation and Microsoft SQL Server data management tools (SSIS, SSRS).

Gerard Raciti

Heidi Tallarida

Heidi is an experienced transformation change agent who has been guiding and leading ICT programs for nearly 20 years. She loves to positively influence ICT projects by uniting people to focus on meeting the needs of the business and its customers.

Skilled in ITIL, CoBIT and process improvement methods, Heidi is a systems and process guru! She uses best practice to develop ICT strategy that aligns with organisational goals and implements through people, processes and systems.

Specialist areas:

  • IT Leadership
  • ICT Strategy development
  • ICT Governance
  • Project Management
  • Change Management
  • Resource Management

Interview: Spend 2 minutes with Heidi

James Creighton

James is an experienced program and project management professional, specialising in business transformation. He has over ten years’ experience in complex, multi-million dollar transformation initiatives, from strategy through to execution, across multiple industries/sectors including utilities, government, health, information technology and telecommunications. He has held national level transformation and strategy roles and operated at c-level.
James’s strength lies in his ability to create and lead high-performing teams while delivering through best practice project, program and portfolio methodologies. He is a qualified practitioner in MSP and PRINCE2 and, as a qualified Gateway Reviewer. James can also provide a realistic assessment of your challenging project or program and provide tactical advice to get it back on track. Whether your project is in-flight or ready for launch, is a small focussed team or a large consortium of partners implementing complex business transformation, James can lead your vision to success with his ability to drive change, and influence and build relationships with stakeholders at all levels.


James Creighton

James Stanley

James is a leader and a pragmatic technologist with extensive leadership and management experience gained in senior roles including Chief Technology Officer and acting Chief Information Officer within Australian Government.  Most recently as a CTO, James set and maintained the IT strategy for Australia’s chief corporate and financial markets regulator, ASIC, and ensured the alignment of enterprise architecture as well as key IT programs and projects against that strategy. James has produced and implemented strategy and driven innovation of processes and solutions for a variety of organisations.  His experience encompasses designing and leading organisational and digital transformation initiatives and complex programs within the sectors of financial regulation, the environment, education and employment.

James is passionate about how IT can be used to transform business and create value. With this passion and his broad experience, James can assist your organisation develop and execute both business and ICT strategic plans and advise on or lead major organisational change and digital transformation projects.

Kevin Turner

Kevin has 22 years of experience in the ICT industry, involved in specifying requirements, analysing alternatives, defining strategy and architecting solutions. Kevin is able to work across the people, process and technology aspects of IT environments, to assess existing shortcomings and find solutions to address future requirements. In this context, he is also able to leverage on a high-level knowledge of the vendors and the available technology options in the relevant domain.

He has experience within local and state government, and the utilities, mining, finance, telecommunications and manufacturing industries. Since graduating with a degree in Electronic Engineering, he has supplemented this with financial management, business presentation skills and data analysis training.

Kevin has key skills in the following areas:

  • IT Service Management consulting, implementation and strategy
  • ITIL methodology and process certified
  • Methodical and analytical ability to gather and decipher information
  • Facilitation of consensus in group workshop sessions
  • Business documentation and presentation skills
Kevin Turner

Mark Warry

Mark is a career ICT Professional with over 30 years in the industry. He is a specialist in ICT Governance, Strategy and Enterprise Architecture. Mark has strong consulting and communication skills gained in leading international consultancies and large, corporate, government and not-for-profit environments. He has a comprehensive knowledge of the application of technology to enable effective business results.

Mark has over 14 years experience in ICT Governance and 23 years in ICT Strategy and Enterprise Architecture. This is combined with experience in Investment Management (incorporating Benefits Realisation) and a history in Systems Development. Mark has undertaken consulting roles in diverse industries including Federal, State and Local Government, Education, Resources, Transport, Utilities, Financial Services and Not-for-Profit organisations.

Recent engagements include management consultancy assignments with Thiess, Ipswich City Council, Lincoln-Sentry, Queensland Urban Utilities, Wesfarmers Resources, the State Library of Queensland, Anglicare Sydney, QR National Coal, Qld Residential Tenancies Authority, Multiple Sclerosis Limited, Raine and Horne and Queensland Rail.

Mark Warry

Paul Green

Paul is a senior information security consultant with over fifteen years’ experience in secure solution design and information security analysis, including the areas of cloud and hosted service providers, payment services, mobility, application development and identity management supported with practical experience in many vendor solution sets. Before moving to Australia Paul worked with leading European financial, manufacturing and government clients in European, Middle East, Africa and North American locations. Since his migration to Australia, eight years ago, Paul has worked with all levels of government as well as healthcare, financial and resource clients.

Paul is proficient at interpreting business and compliance requirements; analysing them, and then defining architectural recommendations that can be built into technical solutions. He does this whilst also ensuring that the organisation maintains control over their data assets, by ensuring that both the user and any device are authorised to access, that data is protected during transit and at rest, and that a regime is in place that mitigates the risks to an acceptable level aligned with the business and any Government or industry compliance requirements. He can assist a client with understanding the existing security posture, as well as help them to enhance their security framework to mitigate the risks from greater mobility and movement of resources to the cloud.

Area of Expertise

  • Business Analysis
  • Workshop Facilitation
  • Stakeholder Management
  • Information Security Standards - ISO17799, 27001, 27002; Australian Gov ISM and PSPF; Qld QGAF and IS18
  • Documenting Information Security Frameworks - Security Risk Management Plan; Policies/Procedures; Incident Response
  • Project Management (PRINCE2 Practitioner)
  • Security Architecture
  • Solution Design
  • Cloud Services - Cloud Security Strategies; Security-as-a-Service; Identity and access management
  • Mobile Device Management - Mobile Security Strategy; Securing mobile access; Secure mobile app design

Paul Green

Pete Leemeijer

Pete Leemeijer is a skilled strategist who helps organisations shape their IT transformation agendas. He is well known in the market for the delivery large-scale enterprise projects, working at the intersection of business and technology.

With more than two decades of experience, Pete specialises in building and optimising organisational processes, measurement systems, and infrastructure to maximise results in business transition and transformation, infrastructure management and service operations worldwide.

Six Sigma Black Belt with industry experience spanning defence, government, transportation, manufacturing, and telecommunications. He has proven success of delivering initiatives that yield:

  • Operational improvements 
  • Reduced tactical-planning cycle time 
  • Reduced product-development time 
  • Cost reductions through improved process performance 
  • Productivity gains 
  • Revenue growth 

Interview: Spend 2 minutes with Pete


Ricardo Domingos

Ricardo is a solutions design and implementation specialist with over 21 years of ICT project delivery experience in dealing with large-scale enterprise systems and application platforms.  He has been in roles including Solutions Architect, Project Manager and Lead, Development Manager, Product Architect, Technical Team Lead, Information and Technical Analyst, Solutions Designer and Software Developer.  Whilst his speciality lies in Microsoft technologies, his has an extensive experience in the application of multiple technologies spanning concepts including governance, information management, Cloud services, integration, networking, security and identity management, analytics and business intelligence. 

Ricardo has worked with government and leading corporate organisations within various industries including Federal and State Government, Manufacturing, Education, Finance, Resources, Transport and Engineering.

Ricardo joined Business Aspect to deliver results to our clients through developing strategy, defining architecture, designing solutions, and managing implementations through to a successful outcome.

Ricardo Domingos

Shane Blake

Shane is a results oriented Senior Consultant with over 18 years’ experience delivering enterprise and solution architecture, business process improvement, business process design, IT strategy and team leadership. Shane has delivered outcomes to clients in many business sectors and is able to apply his experiences effectively to organisations across a broad spectrum of industries.

He has led engagements delivering application technical architecture, integration design and implementation. With a Computer Science and Software Engineering background and with the extensive experience in architecture, design and delivery, Shane can assist your organisation by successfully leading strategic discussion on the use of technology to improve business processes and outcomes.

Shane is responsible for driving business development and delivering consulting services in Western Australia with a focus on technology advisory.




Shane Blake

Steve Hansen

For 30 years Steve has helped corporate and public sector organisations harness technology to deliver against their business strategies. He offers a rare depth of experience and proven adaptability across all aspects of the IT function.  From development and delivery, to program or vendor management, his ability to communicate and inspire those around him has been a constant mainstay throughout a career that has taken him around the world.

Recent achievements include:

  • Delivering a major uplift in capability whilst transitioning the development and support of a large bank’s core ledger systems to a partner organisation. 
  • Prevented major issues around a large banking systems release re-occurring by implementing quality control processes, a focussed project management capability and establishing strong sponsorship from business stakeholders. 
  • Delivering two major business systems solutions in half the normal time frame. 
  • Significantly increased staff engagement in a team of 60 people from 46% to 64% with a resultant increase in customer satisfaction - subsequently this approach was adopted globally.


Interview: 2 mins with Steve


Steve Hansen

Steve Nesbitt

Steve is a Senior Solution Architect / Consultant, with responsibility for analysing and designing enterprise solutions. He has worked for both public and private sector clients, with recent experience in Education and Vocational Training, e-Health and Travel Management. He has international experience living and working in Australia, UK and USA.

Steve has a strong software design and implementation background, specialising in web, API and integration solutions. He has experience designing large integration solutions using a range of Microsoft and open-source technologies, including SQL Server Integration Services, Windows Communication Foundation, Managed Extensibility Framework, Java Messaging Service and JBOSS Fuse.

He is currently a Microsoft Certified Technical Specialist in the .NET Framework, TOGAF 9 Certified (Level 1 and 2), and PRINCE2 Foundation Certified.

Steve Nesbitt

Steve Sherwood

Steve is the Principal Consultant leading Business Aspect's Cloud Practice and offers practical and outcomes-driven consulting to deliver customer-centric and business relevant solutions. Recent achievements include delivering an As-a-Service Decision Framework, Strategy and Roadmap for a Queensland emergency service; developing a Cloud Security Controls Inventory for a global investment corporation; elevating the maturity of a large government department’s vendor management office; and achieving significant efficiency gains for a retail bank through upgrading and consolidating its end-user computing environment.

Steve will go to great lengths to deliver the client solution – quite literally! Previously he spent two years travelling to Mongolia to deliver a major technology and support integration for a global mining company.

Steve holds a Prince2 Practitioner certification and is familiar with Microsoft Azure and Amazon Web Services. Steve actively participates in many cloud-related user groups and industry forums and is committed to helping organisations take advantage of the opportunities provided by cloud-based services.

Steve’s experience includes:

  • Tactical and strategic experience in mining, manufacturing, government and financial services
  • Technical, operational and senior leadership roles in Australia, UK, Mongolia and China
  • Enterprise IT roles in service delivery, infrastructure delivery, M&A, operational service and support, development
  • Delivering large IT projects underpinning international mergers, outsourcing, end-user transformation
  • Transitioning traditional ICT to As-a-Service delivery models

Recent blogs/articles:



Wayne Tucker

Wayne’s career has focussed on information technology for over 25 years. He has over 15 years’ experience in programme / project management across multiple sectors.

Wayne’s main areas of interest are in applying information technology in a disciplined and structured manner to deliver business value. He does this by delivering well planned and managed programmes in a consultative style and has demonstrated his capability in this area with recent clients such as Rio Tinto, CSIRO and assisting in deployment of the Queensland governments Identity Directory and Email Service Program.

As a Project Manager he has been involved with establishing: project / programme management offices, detailed project processes, direction setting and scope management, risk and issue management, regular reporting, learning and completion reviews. He has also worked extensively in service and contract management with external services providers, and service level agreement negotiation and development between internal business and information technology groups. He has also had significant experience in strategic planning at an organisational, business unit and team level delivering operational plans and inevitably project plans identifying major activities such as scope, deliverables, resourcing, timelines, budget and risks.

His change management experience at both the corporate and local level is extensive, as is demonstrated by the longevity of his time and the outcomes he has achieved, with numerous organisations over his working career.

Wayne Tucker