An adaptable and forward-thinking Business Change Specialist with 15+ years’ experience of successfully driving organisation change. Alicia is a highly skilled communicator who is able to effectively communicate across both business and technology streams. Alicia brings deep experience in change management, project and program management and re-engineering of ICT Services and solutions for major public and private sector customers.
In her consultancy role at Business Aspect, Alicia has designed and led several organisation wide change programs, including being responsible for developing and delivering strategy and roadmaps and introducing a ‘design thinking’ approach. Alicia holds formal qualifications in the development and administration of quality management systems and is experienced in all leading project management methodologies such as ITIL, Prince 2 methodologies and ISO Quality Management standards.